How to recover from a crash using Microsoft Windows.

If you’re using your laptop or desktop Windows computer and it locks up (freezes, stops responding) the following steps should help you recover from the crash. These steps work with Windows XP, Windows Vista and Windows 7.

The first thing you should try is to end the program which has caused the freeze. You can do this by using a program that comes with Windows called Task Manager. Press CTRL+ALT+DEL (press Control, Alt and Delete at the same time) and Task Manager should open. Task Manager shows a list of all running applications. Look for any programs that say “Not Responding”. If any program is labeled “Not Responding” in Task Manager, Right-Click on the program in Task Manager and select “End Task” from the menu. This should close the running program. If a popup windows asks you to “End Now” or “Wait for the program to respond”, choose “End Now”. (You may lose any work you had open in this application).

If Task Manager isn’t working and you have no other way of closing the frozen computer programs then you should attempt to shut down the computer. To shut down when the computer is not responding, hold the power button in for about ten to fifteen seconds and the computer should power down. (You will lose any unsaved work you had open).

If the previous steps didn’t work, the last resort is to unplug the computer from the wall plug. (You will lose any unsaved work you had open). Once the computer has powered down you should be able to turn it back on and resume using your computer.

If you are still having problems with the laptop or desktop computer you should call Manasota Geeks at 941-518-3079 for an appointment to have an expert computer repair technician come to your home to fix your computer problems.

Manasota Geeks offers Lakewood Ranch computer repair, Bradenton computer repair and Sarasota computer repair. Computer problems? We come to you! Call Manasota Geeks Now: 941-518-3079


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