Archive for the ‘Computer Repair’ Category

Blue Screen error stop 0x50 FIXED – aka the “Blue Screen Of Death”

Wednesday, August 10th, 2011

I did a computer repair in Lakewood Ranch today where it was crashing on startup with a Blue Screen (BSOD) error: STOP 0x00000050 PAGE FAULT IN NON-PAGED AREA. The page fault error told me that it was most likely a memory issue. Memory errors can be caused by either bad RAM modules or hard disk errors, I would have to check both and since RAM is easiest to diagnose I began there.

I booted the PC using a diagnostic boot CD and ran memtest to check the RAM for errors. The RAM was error-free after the first 4 tests run under memtest so I went on to the next step of the repair process which is to attempt to get to the Repair Console (aka Recovery Options) so I can run chkdsk to check for file system disk errors.

Click Here For A Step-By-Step Recovery Console How-To

First I attempted to access the Windows Recovery Options by starting the computer and hitting the F8 key then selecting “repair your computer” but it froze up with a Blue Screen error. I next attempted to access the recovery Options by booting off the Windows DVD and that too gave me a Blue Screen error. At this point I wanted to see if the computer could run any Windows at all. I booted off a bartPE bootdisk and that too crashed immediately so this laptop was not going to start with any variation of Windows.

I next booted the computer using my diagnostic boot CD and ran a disk diagnostic which discovered a bad block at the beginning of the drive. I then processed the disk using a program which reconditions the disk by detecting and repairing all bad blocks. After the disk was reconditioned I rebooted the computer and Windows automatically launched chkdsk which repaired multiple disk errors in the file system. I then rebooted off of the Windows installation DVD and launched startup repair in Recovery Options. Once startup repair finished I was able to start Windows successfully multiple times and I then ran an aggressive disk defragmentation (defrag) to optimize the disk and test the fix.

The computer was running and starting up with no problems. The client was pleased with my work and that made me happy.

I’m a geek, I love fixing computers.

Call Manasota Geeks at 941-518-3079 if you need a computer geek in Sarasota, Bradenton, or Lakewood Ranch FL.


Recovery Console in Windows Vista and Windows 7

Wednesday, August 10th, 2011

The XP Recovery Console is now known as the Windows Vista and Windows 7 Recovery Options.

The Windows Recovery Options tools are:
Startup Repair
System Restore
System Image Recovery
Window Memory Diagnostic
Command Prompt

To get to the Recovery Options in Windows Vista and Windows 7:

Method 1:

1. Reboot your computer and repeatedly hit the F8 key.

2. Select “Repair Your Computer”.

3. Choose your language and keyboard settings and then click Next.

4. From the System Recovery Options menu, select one of the repair tools to run it.

Method 2:

1. Insert the Windows install DVD and turn on your computer.

* Note: If your computer is not configured to start from a DVD disk, check the user manual that came with your computer.

2. When prompted, press any key to start Windows from the installation disc.

3. Choose your language and keyboard settings and then click Next.

4. Click Repair your computer.

5. Select the operating system that you want to repair then click Next.

6. From the System Recovery Options menu, select one of the repair tools to run it.


Sarasota Computer Repair – Manasota Geeks

Friday, August 5th, 2011

Manasota Geeks provides on-site desktop and laptop computer repair. We fix computers in Sarasota, Bradenton, and Lakewood Ranch.  Yes! We service both PCs and Macs.  Manasota Geeks offers guaranteed computer virus removal with the friendliest geeks in town.

Sarasota Computer Repair - Manasota Geeks

Computer Problems? We Come To You!


WE ARE PLEASED TO SERVE YOU.
CALL: 941-518-3079

Our professional computer geeks will come to your home or place of business and solve all of your computer problems.  Our service area covers Sarasota, Bradenton, Lakewood Ranch, Ellenton, Palmetto, Parrish, Sarasota County and Manatee County.  Manasota Geeks is the first choice for Sarasota laptop repair, desktop repair, mac repair and virus removal.  Call now: 941-518-3079


How to recover from a crash using Microsoft Windows.

Monday, August 1st, 2011

If you’re using your laptop or desktop Windows computer and it locks up (freezes, stops responding) the following steps should help you recover from the crash. These steps work with Windows XP, Windows Vista and Windows 7.

The first thing you should try is to end the program which has caused the freeze. You can do this by using a program that comes with Windows called Task Manager. Press CTRL+ALT+DEL (press Control, Alt and Delete at the same time) and Task Manager should open. Task Manager shows a list of all running applications. Look for any programs that say “Not Responding”. If any program is labeled “Not Responding” in Task Manager, Right-Click on the program in Task Manager and select “End Task” from the menu. This should close the running program. If a popup windows asks you to “End Now” or “Wait for the program to respond”, choose “End Now”. (You may lose any work you had open in this application).

If Task Manager isn’t working and you have no other way of closing the frozen computer programs then you should attempt to shut down the computer. To shut down when the computer is not responding, hold the power button in for about ten to fifteen seconds and the computer should power down. (You will lose any unsaved work you had open).

If the previous steps didn’t work, the last resort is to unplug the computer from the wall plug. (You will lose any unsaved work you had open). Once the computer has powered down you should be able to turn it back on and resume using your computer.

If you are still having problems with the laptop or desktop computer you should call Manasota Geeks at 941-518-3079 for an appointment to have an expert computer repair technician come to your home to fix your computer problems.

Manasota Geeks offers Lakewood Ranch computer repair, Bradenton computer repair and Sarasota computer repair. Computer problems? We come to you! Call Manasota Geeks Now: 941-518-3079


Fake Anti-Virus Popups – This Is A Virus

Sunday, September 26th, 2010

I get a lot of experience removing computer viruses as a computer repair technician but rarely do I get to see a virus actually infect a computer “in the wild”. Two days ago my main computer, which is a fully updated Windows 7 PC with up-to-date antivirus, was infected by a drive-by virus (specifically the very nasty TDSS rootkit virus). The following is how the virus infected the computer and how I removed it.

I was downloading a file from Megaupload and another browser window popped open and started playing a video. The popup browser windows looked innocent enough but when I went to close it a warning dialog telling me to install up-to-date antivirus software immediately showed up in my system tray.

The best thing is that the warning misspelled the word Unauthorized as Unauthosrized:
fake anti-virus warning popup

Then I started getting a fake Windows Security Center window warning me that my computer had no anti-virus software installed:
fake security center popup

The virus begins with a trojan virus that installs itself into the c:\Users\Username\AppData\Local\Temp directory. The trojan then downloads many more infected files including a rootkit that is set to install itself as soon as you reboot your computer.

Here is the actual trojan file that installed itself:
popup virus identified

I immediately ran a full scan using Malwarebyte’s Anti-Malware which detected quite a few infected files (including the persistent TDSS rootkit) that the trojan attempted to install onto the computer.

This is what Malwarebytes detected and removed:
anti-virus popup virus removed

After I ran Malwarebytes I rebooted the computer, ran Malwarebytes again (it caught a few more infected files that tried to re-install themselves) and then I ran a full scan using AVG Free Anti-virus.

If you follow the above steps immediately after an infection you should be able to remove this virus with no problems.

Good luck!

 

Fix iPad Wifi Problems

Tuesday, July 6th, 2010

If you are experiencing wireless connectivity issues with your iPad there are a few things you can do to fix this problem:

1. Update Your Router’s Firmware. Before attempting to connect an iPad to a home network, make sure that you have the latest version of the firmware to ensure that the router is functioning at full capability. Go to your router manufacturer’s webpage and check the ‘support’ section for Firmware updates.

2. Change The Router’s Location. If your router is positioned within close proximity to equipment that could be causing interference (microwaves, cordless phones, baby monitors, wireless keyboards, Bluetooth devices) try moving the router to another location to prevent interference.

3. Set Your Router To Operate On One 802.11 Standard. Most current routers support not only 802.11n, but 802.11a, 802.11b, and 802.11g as well. Set your router to operate exclusively on the highest standard available (n=best, g=better, b=good, a=fair) and do the same with all wireless devices on your network. The iPad ships configured for 802.11n, so you should have your router match that if possible.

4. Change Your Router’s Security Encryption. Try changing to a different WPA or WPA2 encryption setting and see if that makes any difference in your connectivity. Apple also recommends that you use the same security settings across the entire network.

5. Rename Your Networks. Apple suggests that users rename their networks if they are having connection issues. “Create separate Wi-Fi network names to identify each band. This can be done easily by appending one or more characters to the current network name. Example: Add a G to the 802.11b/g network name and an N to the 802.11n network name.”

If these suggestions don’t work for you Manasota Geeks can help. Give us a call today to schedule an appointment. 941-518-3079

 
 

CCleaner – Free Windows Optimization & Cleaning

Wednesday, June 30th, 2010

CCleaner is a free system optimization, privacy and cleaning tool.
CCleaner automatically removes unused and leftover files from your Windows computer – allowing Windows to run faster and freeing up valuable hard disk space. It also cleans traces of your online activities such as your Internet history which is very helpful for privacy concerns. CCleaner also has a fully featured automatic registry cleaner.
CCleaner is FREE, fast and contains NO Spyware or Adware!

Ccleaner Free Windows Optimization
Manasota Geeks Recommends CCleaner – Click Here To Download CCleaner
http://www.piriform.com/ccleaner

Ccleaner cleans the following:

 
  Internet Explorer
Temporary internet files, history, cookies, Autocomplete form history, and index.dat.
 
  Firefox
Temporary internet files, history, cookies, download history, and form history.
 
  Google Chrome
Temporary internet files, history, cookies, download history, and form history.
 
  Opera Web Browser
Temporary internet files, history, and cookies.
 
  Apple Safari Web Browser
Temporary internet files, history, cookies, and form history.
 
  Windows XP, Windows Vista, and Windows 7
Recycle Bin, Recent Documents, Temporary files and Log files.
 
  Registry Cleaner
Advanced features to remove unused and old entries, including File Extensions, ActiveX Controls, ClassIDs, ProgIDs, Uninstallers, Shared DLLs, Fonts, Help Files, Application Paths, Icons, Invalid Shortcuts and more. CCleaner comes with a comprehensive registry backup feature.
 
  Many 3rd-party applications
Removes temp files and recent file lists from many programs including Windows Media Player, eMule, Google Toolbar, Netscape, Microsoft Office, Open Office, Nero, Adobe Acrobat, Adobe Photoshop, WinRAR, WinAce, WinZip and many more.
 
100% FREE
CCleaner is freeware.
 
 

AVG Free Anti-Virus

Monday, June 28th, 2010

Manasota Geeks recommends AVG Free Antivirus.
AVG Free is very efficient, it scans all incoming files for viruses and best of all…it’s FREE!

There’s no need for a separate anti-spyware, AVG Free has it included.

AVG Free Antivirus
http://free.avg.com/

** Uninstall any anti-virus programs on your computer before installing AVG Free. **